Privacy Policy for Meek Veterinary Instruments

At Meek Veterinary Instruments (“we,” “our,” or “us”), accessible from https://www.meekvet.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website. We also explain your rights regarding your data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Meek Veterinary Instruments
Gohad Pur Dubai Chowk, Sialkot, Pakistan
Email: Sales@meekvet.com

2. Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and physical address.
  • Payment Information: Credit card numbers and other financial information, which are collected securely through third-party payment processors.
  • Website Usage Data: IP address, browser type, device type, geographic location, pages visited, and other information automatically collected via cookies (please refer to our Cookie Policy).
  • Order Information: Details about purchases, including products, shipping preferences, and transaction history.

3. How We Use Your Data

We collect and process personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders and provide customer support.
  • Communication: To send updates, respond to inquiries, and notify you about changes to our policies or services.
  • Marketing: To provide you with information about new products, promotions, and events (you may opt out of these communications at any time).
  • Website Optimization: To improve user experience, monitor website traffic, and ensure the security of our website.
  • Legal Compliance: To meet legal obligations, such as tax reporting and fraud prevention.

4. Legal Basis for Processing

We rely on the following legal grounds for processing your personal data:

  • Performance of a Contract: To process your orders and provide services.
  • Consent: For marketing communications (which you can opt out of at any time).
  • Legitimate Interests: To optimize and secure our website and improve customer service.
  • Legal Obligation: To comply with laws and regulations.

5. Data Sharing

We do not sell your personal data. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We share data with third-party service providers (e.g., payment processors, delivery services) to facilitate order processing and payments.
  • Legal Obligations: We may disclose your information to comply with a legal obligation, such as a court order or a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server storage, and regular security assessments.

However, no online system is 100% secure, and we cannot guarantee the absolute security of your data. You are responsible for keeping your account login information confidential.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain the data for legal reasons).
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data for marketing purposes or based on our legitimate interests.
  • Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at Sales@meekvet.com. We will respond within one month.

9. Cookies

Our website uses cookies to improve your experience. Cookies are small data files stored on your device that track your interactions with our site and enhance functionality. For more information on how we use cookies and how to manage them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of these sites before providing any personal data.

11. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us at Sales@meekvet.com, and we will delete it.

12. International Data Transfers

We are based in Pakistan, and your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or other legal mechanisms.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Muhammad Muaz Sajjad

CEO

Meek Veterinary Instruments
Gohad Pur Dubai Chowk, Sialkot, Pakistan
Email: Sales@meekvet.com